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Posted on: March 23, 2020

City Building Closed to All Non-Municipal Court Operations

Protecting the well-being of our employees, customers, and community has and will always be our top priority.  Please know that All emergency City services are in full operation as we monitor the Coronavirus (COVID-19) situation.  In response to the Governor’s Stay at Home order, the City Building has been closed to the public for all non-court related operations.  The City has suspended all utility disconnect and late payment penalties.  Below is an update on the status of core City services:

CourtOn Monday and Thursday’s video arraignments will be at 1:00 pm; Preliminary hearings at 1:30 pm and Arraignments at 2:00 pm.  The Court will only be open on  Monday and Thursday’s from 1:00 – 3:00 pm for court.  The Clerk’s office hours are Monday and Thursday 10:00 am – 3:00 pm; Tuesday, Wednesday and Friday 9:00 am – 12:00 pm.    To reach the Clerk’s office please call 513-933-7210.

Police, Fire, and EMS Services
– All emergency response services remain unaffected.  However, certain non-emergency services such as CPR classes, non-emergency traffic stops, and public safety group training sessions have been temporarily suspended.  If you have a question regarding public safety operations, please utilize the Police Dispatch Center non-emergency  number at 513-932-2010.

Utility Payment / Service Department – The City Building is closed.  We are asking that residents and businesses utilize the utility payment drop box located in the alley behind the City Building, or our online utility payment options, while the City building is temporarily closed.  The Service Department can be reached at 513-933-7200 or via email at

Utility / Public Works Services (Electric, Water, Sewer) – City crews are in place to respond to any utility service outage or public works issue.  We have proactively taken steps to organize our staff into multiple working groups to limit how many utility employees could be affected by a virus quarantine situation within their department.  Electric disconnections have been temporarily suspended.  If a customer experiences financial hardship due to the Coronavirus, please contact the Service Department at 513-933-7200 regarding a payment extension agreement.  You can also call this number to establish a new utility account, or to contact a customer service representative.

Streets & Parks –  City crews are in place to handle emergency street or parks issues.  Per the Stay at Home order, playgrounds and restrooms are closed, but our City parks remain open for walking, running, biking, etc.  Please practice all social distancing recommendations while using the park system.

Tax Department –   The City code states that our tax filing deadline is the same date as the State’s filing deadline, which currently is April 15th.  We are waiting for direction from the State regarding if their tax filing deadline will be changed to mirror the new Federal deadline.  Please know that we will work with all of our residents and businesses during these challenging times.  We are asking that residents and business utilize the drop box behind the city building, fax us at 513-228-3902, or for questions contact the department at 513-933-7205 (

Permits -  Permits, such as fence, construction, comprehensive, etc., can be emailed digitally to   The permit applications can be downloaded from the Planning Dept. page on our website at  If you have questions, please call 513-228-3171.

For general information please call 513-932-3060, or monitor the News Section of our website.  Additionally, you can get updates on the Coronavirus in Warren County through the Warren County Health Department's website and social media posts.

Warren County Health Department
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