Home Departments Police Communications Center Using 9-1-1 Using 9-1-1 9-1-1 HistoryThe first usage of 9-1-1 was in Haleyville, Alabama in January 1968. 9-1-1 was intended to be an easy number to remember to contact law enforcement, fire, and EMS agencies.Lebanon 9-1-1Lebanon has an Enhanced 9-1-1 (E-911) system, which displays the caller’s address and telephone number at the Communications Center.Making an Emergency CallDial 9-1-1 for emergencies only. Emergencies include: Any type of fire (business, car, building, etc.) Crimes in progress, life-threatening or not Life-threatening situations (fights, persons with weapons, etc.) Serious medical problems (chest pains, seizures, bleeding, etc.) TipsEmergency call tips: Don’t dial 9-1-1 to test the your telephone or the 9-1-1 system. This takes the dispatcher away from true emergencies. Don’t hang up if you accidentally dial 9-1-1. Your telephone number and address appears on the computer screen and the dispatcher needs to call you back and / or send an officer to the house. Stay on the line and explain that you dialed 9-1-1 accidentally. Don't program 9-1-1 into your phone. You will not forget the number and it only invites accidental dialing.