About the Service Department The City of Lebanon offers a wide range of utility and public services that enhance the quality of life in the community.
HoursUtility Service & Tax
Monday - Friday
8:00 am - 4:30 pm
Payment Window
Monday - Friday
9:00 am - 4:30 pm
Public ServicesThe City is committed to offering quality utility services at competitive rates. The Service Department effectively links the citizens of Lebanon with these public services to provide customer-focused support. These public services include:
- Consolidated refuse collection
- Electric
- Fall leaf collection
- Parks maintenance
- Roadway maintenance
- Sanitary sewer
- Snow and ice control
- Stormwater
- Water
Utility ServiceThe Service Department is responsible for setting up all utility accounts, utility fee billing, meter reading, utility collections, property maintenance code enforcement, and directing citizen inquiries to the appropriate department. If you have any questions or need assistance, please contact the Service Department at (513) 933-7200.
Utility Bill Payment OptionsOnline Utility PaymentsVisit the
Utility Payments page to learn how you can sign-up for email billing, on-line payments, and ACHpayments.
Emergency ContactOn Saturdays, Sundays, Holidays, and before 8:00 am and after 4:30 pm Monday through Friday, call the Police Department at (513) 932-2010 for emergencies relating to water, sewer, electric, etc.